Privacy Policy
Last updated: December 1, 2025
1. Introduction
At Nexus, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Register an account: Username, email address, password
- Complete your profile: Bio, location, website, profile picture
- Create content: Posts, replies, direct messages, community posts
- Interact with others: Likes, retweets, follows, bookmarks
- Contact us: Support inquiries, feedback, reports
2.2 Information Collected Automatically
When you access our platform, we automatically collect:
- Device Information: Device type, operating system, browser type
- Log Data: IP address, access times, pages viewed, referring URL
- Usage Data: Features used, actions taken, time spent on platform
- Location Data: General location based on IP address (not precise GPS)
- Cookies: Session cookies, preference cookies, analytics cookies
2.3 Information from Third Parties
We may receive information from:
- Social login providers (if you sign in with Google, GitHub, etc.)
- Analytics providers
- Other users (when they mention you or share your content)
3. How We Use Your Information
We use the information we collect to:
- Provide the Service: Create and manage your account, enable social features
- Personalize Experience: Customize your feed, suggest users to follow
- Communicate: Send notifications, updates, and support messages
- Improve the Platform: Analyze usage patterns, fix bugs, develop new features
- Ensure Safety: Detect and prevent fraud, abuse, and security threats
- Comply with Law: Meet legal obligations and respond to legal requests
4. Information Sharing
We may share your information in the following situations:
4.1 Public Content
Your posts, profile information, and interactions are public by default and can be seen by anyone. Your username, bio, and profile picture are always visible to other users.
4.2 Service Providers
We share information with third-party vendors who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Analytics services
- Email service providers
- Customer support tools
4.3 Legal Requirements
We may disclose your information if required by law, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activity
- Protect the safety of users or the public
4.4 Business Transfers
If Nexus is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure data centers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion:
- For legal compliance (e.g., tax records)
- To resolve disputes
- To enforce our agreements
- For legitimate business purposes
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us at privacy@nexus.social.
8. Children's Privacy
Nexus is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place when transferring data internationally.
10. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information. For more details, please see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@nexus.social
- Address: Nexus Privacy Team, Nairobi, Kenya